Food supplement. Not a medicine. Sold by Tendonseliminate, North Sydney, Australia.

Privacy Policy

Last updated:

1. Information We Collect

When you place an order, we collect: name, phone number, delivery address, and email. We use this information solely to process your order, arrange delivery, and contact you regarding your purchase.

Our website uses cookies and analytics to understand how visitors use the site. Third-party services such as Google Analytics and Google Ads may collect usage data.

2. How We Use Your Information

We use your personal information to: confirm and fulfil your order, arrange delivery, process refunds, communicate with you about your purchase, and improve our website and services.

3. Legal Basis for Processing

We process your data on the basis of contractual necessity (fulfilling your order) and legitimate business interests (improving services and preventing fraud).

4. Third-Party Services

We use Google Analytics and Google Ads conversion tracking. These services collect data about site usage and clicks. See Google's privacy policy for details.

5. Data Protection & Security

We implement security measures to protect your personal information. However, no method is completely secure. Your data is stored securely and accessed only by authorised personnel.

6. Your Rights (GDPR, Australian Privacy Act)

You have the right to: access your personal information, correct inaccurate data, request deletion, restrict processing, and withdraw consent. To exercise these rights, contact us at info@tendonseliminate.shop.

7. Data Retention

We retain order information for 7 years for legal and tax purposes. Contact information is retained until you request deletion.

8. Cookies & Tracking

Our site uses cookies for essential functionality, analytics, and marketing purposes. You can control cookie preferences via the cookie banner on each page.

9. Changes to This Policy

We may update this policy from time to time. The date above indicates when it was last updated.

10. Contact

For privacy questions or concerns, contact the Office of the Australian Information Commissioner (OAIC) or email us at info@tendonseliminate.shop.